Over 80 years of tradition!

DELIVERY AND PAYMENT

DELIVERY AND PAYMENT

Our Online Store accepts payments via bank transfer to the following bank account:

"TARNAWA" Zabawki z Drewna i Rękodzieło Artystyczne Mariusz Tarnawa

ul. Rzemieślnicza 6

43-365 Wilkowice

ACCOUNT NUMBER: 32 1950 0001 2006 0028 6232 0001

SHIPMENT PACKAGING

We do our utmost best to secure shipments for transport. If your parcel arrives damaged, please fill in the damage protocol in the presence of the courier (in the case of courier service) or, if possible, take photos of the damage and enclose them to a letter of complaint.

DELIVERY METHODS

We do our utmost to deliver your order as soon as possible. Delivery follows upon receipt of payment (by 11:00 am) or the next working day (in case of courier service). If the item is not currently in stock or for ill-fated reasons shipment may be postponed, of which you will be informed via e-mail.  

Please note that the delivery time depends on the delivery method you selected. This may take:

- 1-2 working days from dispatch of the goods (delivery using DPD courier); cost: PLN 14.00 to PLN 17.00 depending on the weight of your parcel.

  - 3-7 working days from dispatch of the goods (delivery using Poczta Polska). Goods dispatched after receipt of payment; cost: PLN 13.00 – PLN 24.00 depending on the weight of your parcel.

Self-pickup: you can pick up your shipment at Rzemieślnicza 6 in Wilkowice (Mon-Fri 8:00-16:00). For all self-pickup, please let us know: +48 33 8171319. You can pay for your order via a bank transfer or by cash upon the pickup (you cannot make payment with your credit card).

Free delivery on all orders exceeding PLN 199.00 (free delivery only in Poland).

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